Policies

Privacy Policy

We ship New Zealand-wide via Aramex, with delivery in 1–3 working days (rural may take longer).

Orders are dispatched within 48 hours (Mon–Fri).

You’ll receive tracking details by email once your order is on the way.

Please double-check your shipping address — we’re not responsible for delays due to incorrect info.

Refund & Return

As our treats are perishable, we don’t accept returns or exchanges unless: The item is faulty, or Something is missing from your order.

If there’s an issue, contact us within 48 hours of delivery at DoggieDelightsWairarapa@gmail.com with your order number and a photo if possible.

No refunds for change of mind due to the perishable nature of our goods.

Shipping Policy

We respect your privacy. Any personal information you provide (like your name, address, and email) is used only to process your order and communicate with you.

We never share or sell your details to third parties.

Your information is stored securely, and you can contact us at any time to update or remove it